Job Details

The Chesapeake Expressway Division of Public Works is seeking dependable, customer focused individuals to join our team as Part-Time Toll Collectors. This position plays an important role in providing excellent customer service while ensuring the safe, efficient movement of traffic along the Chesapeake Expressway.

As a Part-Time Toll Collector, you will accurately collect tolls, assist motorists, maintain accurate cash records, and help create a safe and welcoming experience for thousands of drivers each day. Ideal candidates are reliable, detail oriented, comfortable working independently, and committed to delivering courteous service in a fast paced environment.

Essential Duties

• Collect toll payments from motorists and accurately process cash transactions.
• Receive, count, and account for toll revenue and change.
• Assess and record the appropriate toll based on vehicle classification.
• Maintain accurate records and balance cash collections in accordance with established procedures.
• Provide courteous, professional customer service while responding to questions from the traveling public.
• Monitor traffic flow and help promote the safe and efficient movement of vehicles through the toll plaza.
• Maintain a clean, organized, and safe tollbooth work area.
• Follow established safety, cash handling, and operational procedures.
• Perform other related duties as assigned.

Required Qualifications
Vocational/Educational Requirement: Requires high school diploma or GED / HSE .

Experience: In addition to satisfying the vocational/education standards, this class requires a minimum of one month of related, full-time equivalent experience.

Special Requirements: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Preferred Qualifications
Experience in customer service and cash handling.