Job Details

ABOUT AVOSYS

Avosys is a growing integrator of professional, technological and management solutions services. Founded in 1998, Avosys provides services nationwide to Federal, Commercial, Local and State clients. We recognize the foundation of our firm is our people and we continue to rise above our competition by hiring the best.

DESCRIPTION

Is it your calling to serve our Nation's Heroes? Avosys is seeking a Medical Office Clerk to provide services to the military and their families at Naval Medical Center Portsmouth, Virginia.

TITLE: Medical Office Clerk

LOCATION: Naval Medical Center - Portsmouth, Virginia

HOURS: Full time & part time shifts available + evening and weekends

QUALIFICATIONS:

• A fully qualified typist with a minimum of 50 WPM is required.
• General medical ethics, telephone etiquette, and excellent communication and customer service skills.
• General office administrative and clerical skills to perform receptionist duties and answer telephones.
• Ability to communicate effectively, both orally and in writing.
• High school diploma or General Educational Development (GED) equivalency.
• Medical terminology desired.
• At least 6 months of experience in office setting.
• Current certification in Basic Life Support (BLS).
• The work is primarily sedentary. However, there may be some physical demands.
• Requirements include prolonged walking, standing, sitting or bending.

RESPONSIBILITIES include, but not limited to:

• Greets patients/visitors at a front desk, information center or office setting.
• Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
• Arranges and schedules medical appointments and determines patient eligibility for services. Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
• Obtains updates and files medical records as needed.
• Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
• Ensures arrival of medical records prior to appointment(s).
• Initiates and locates patient medical records as needed.
• Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
• Performs other administrative and clerical duties in support of the medical care and operational support.
• Once fully trained, MSS Personnel shall train New Military and Civilian staff members on all clerical duties. This task will not involve directing or controlling Federal employees.
• Creates appointment schedules and templates in patient appointment computer system.
• Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.

Job responsibilities are subject to change to meet Military Treatment Facility requirements. Additional immunization record, security and background check requirements are also considered as qualifying criteria.

Position Type: Full Time & Part Time

Location: Portsmouth, VA

Industry: Government Contracting

Shift: Day Business Hours

Travel: No

Salary: Based on Experience

Telework: No

Equal Opportunity Employer/Veterans/Disabled

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact (210) 888-0775 or Jobs@Avosys.com for assistance.