Job Details

Claim Assistant

Location: Chesapeake, VA Duration: 3 - 6 Months Visa: GC or USC

Duties may include, but are not limited to:

• Receive new losses and verifies accuracy of information via coverage.
• Register new loss information on system.
• Perform all file updates on system as directed by claim reps/team leader.
• Register loss payments on system.
• Provide customer service to agents, insureds, clients and other customers.
• Process authorized payments.
• Input data entry correspondence into system, diaries information for claims reps and/or team leader, and prepares form letters.
• Typing, photocopying, indexing and filing.

Reports to an Operations Supervisor or to Claims Team Leader.

Desired qualifications:

• 2 years previous claims processing experience.
• Strong customer service background.
• Ability to operate and contribute positively in a team-based environment.
• Good written and oral communication skills including effective telephone skills.
• Ability to work independently under limited supervision.
• Superior organizational skills and the ability to effectively manage multiple priorities.
• Demonstrated initiative as evidenced by the ability to self-manage, organize and prioritize work.
• Strong working knowledge of computer systems and various Microsoft applications such as Word and Outlook.
• Committed to high standards of behavior and performance.