Manpower - - Responsibilities: Maintain customer profile information and enter loads from customer tenders into the Freight Optimizer system; Update account managers on problem loads and communicate actions taken; inform receivers and customers about load status; Monitor daily pick-ups and deliveries to ensure timely and damage-free arrivals; Take check calls from drivers, ensuring loads will deliver on time; validate all load data prior to marking loads delivered for accounting purposes; Investigate product overages, shortages, damages, and complete appropriate documentation