Job Details

Make a Meaningful Impact as a Transitions Day Support SpecialistJoin our dedicated team supporting individuals experiencing unsheltered homelessness through the Transitions Day Support Program. As a Transitions Day Support Specialist, you will help provide essential daily services, build trusting relationships, and support participants as they work toward stability and housing. This role is vital to ensuring individuals have access to hygiene services, basic needs, and housing‑focused case management that helps them move from homelessness into safe, stable housing.You will serve as a consistent, compassionate presence for participants, offering encouragement, supportive services, and connections to the resources they need to achieve their goals.What You'll Do* Provide assistance with hygiene items, showers, and clothing needs* Conduct intakes and vulnerability assessments to identify participant needs* Build rapport through face‑to‑face engagement and supportive conversations* Assist with stability planning, crisis mitigation, and ongoing service coordination* Advocate for participants to ensure barriers are addressed and their voices are heard* Complete documentation in the Homeless Management Information System (HMIS)* Use the SPDAT assessment tool to prioritize services* Connect participants to essential resources, including medical, mental health, substance use treatment, benefits, and housing services* Provide transportation and drive a City vehicle to help clients access appointments and obtain necessary documents* Work non‑traditional hours, including weekends or occasional nighttime shifts, to best meet participant needsThe Ideal CandidateThe ideal candidate is someone who:* Has a heart for service and a genuine desire to support individuals experiencing homelessness* Builds trust quickly and approaches every interaction with empathy, dignity, and respect* Stays calm under pressure and is skilled in de‑escalation during moments of crisis* Works well with individuals from diverse backgrounds and life experiences* Has strong communication and active listening skills* Enjoys teamwork but is also confident working independently in a fast‑paced environment* Is adaptable, patient, and persistent in meeting participants where they are* Is organized, detail‑oriented, and comfortable documenting interactions and assessments* Has a commitment to trauma‑informed, client‑centered practicesWhy Join Us?The City of Virginia Beach offers a comprehensive benefits package, including:* Health, dental, and life insurance* Retirement and savings plans* Parental leave* Paid holidays* Annual and sick leave* Opportunities for training, growth, and advancement