Vitality Senior Living - 4701 Pretty Lake Avenue - Responsibilities: Manage reception desk continuously during assigned period and perform administrative duties; Respond to residents' family members' questions and concerns and share important information with the Executive Director or Business Office Director as is appropriate; Respond and appropriately handle emergency situations that may arise in a calm, professional manner; Organize incoming mail and ensure that it is distributed to the appropriate person; Attend and participate in onboarding and annual training, in-services and team member meetings as requested