Carmax - 12966 Jefferson Avenue - Responsibilities: Assist store personnel and all store departments in daily functions while adhering to CarMax guidelines; Provide customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process; Process paperwork associated with retail/wholesale automobile sales and audits of completed paperwork; Manage multiple pay types including receiving and counting money, distributing funds, and preparing deposits; Mentor new Business Office Associates and train other store departments on processes and procedures