Carmax - 12966 Jefferson Avenue - Responsibilities: Assist store personnel and all store departments in their daily functions while adhering to CarMax guidelines; Provide customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process; Process paperwork associated with retail/wholesale automobile sales including printing daily reports, maintaining deal jackets, contacting finance companies, and auditing completed paperwork; Mentor new Business Office Associates and train other store departments on Business Office process and procedure; Clerical responsibilities including data entry into Microsoft Excel and logging vehicle registration tags