Job Details

Job Description
FIRST TEAM KIA SUFFOLK has immediate opening for an experienced PARTS COUNTER REPRESENTATIVE!

Join a Leader in the Automotive Industry and an Award-Winning Dealership!

First Team Automotive Group is family-owned and operated group of dealerships in the Hampton Roads area! With 6 First Team locations, we are growing and intend to dominate our market! We are looking for an experienced Parts Counter Representative to join our Kia Suffolk location.

GREAT PAY and BENEFITS! Now Hiring!

APPLY NOW!!! INTERVIEWING NOW!!

Responsibilities:

• Assist all customers in selecting required parts in a friendly, professional, and efficient manner
• Inform customers of part requirements and specials
• Answer phone calls, providing price quotes and other information.
• Provide high level of customer service to both internal and external customers
• Locate out-of-stock parts from outside sources and submit an emergency order, if necessary
• Follow up on back-ordered parts.
• Ensure that all customers receive their copy of the Invoice.
• Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts
• Keep front counter area clean and uncluttered
• Maintain professional appearance and decorum at all times

Additional Responsibilities:

• Duties include, but are not limited to, daily stocking, processing returns, cleaning, assisting customers and technicians, assisting local vendors, and other duties as assigned.

Experience and Skills
Requirements:

• Detail oriented and able to ensure accuracy in all work assignments
• Organized and able to perform under pressure in order to meet stated deadlines
• Able to multi-task and prioritize assignments
• Communicate effectively with co-workers and be a team player
• Flexibility to work variable schedules, including Saturdays
• Exceptional customer service skills

Additional Requirements:

• Automotive parts sales experience preferred.
• CDK system experience preferred.
• High school diploma or GED

*All applicants must pass pre-employment background checks and drug testing in order to qualify for employment.*

Job Benefits
Benefits:

• Company Paid Employee Life Insurance
• Short-term disability
• Employee Assistance Program
• 401K Plan
• Paid Time Off & Holiday Pay
• Discounts on Vehicles, Service, and Parts

First Team Automotive Group is an Equal Opportunity Employer and is committed to a workplace free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Virginia Human Rights Act.

We value diversity and are committed to creating an inclusive environment for all employees.