Job Details

Service Writer - Retail (Starting at $20/hr)

We're looking for a reliable, organized Service Writer to support our retail service department. You'll handle customer communication, write accurate work orders, and coordinate daily workflow with technicians and management.

Responsibilities

• Evaluate incoming service requests and perform boat walkarounds
• Write clean, accurate work orders and invoices
• Communicate with customers and upsell additional services
• Assign and prioritize work for technicians
• Track, close, and file work orders and warranty claims
• Coordinate with operations teams and subcontractors
• Ensure proper boat storage and cleanliness before return
• Complete DOC Sheets and review parts availability

• Starting at $20/hr, based on experience