Job Details

Job Summary:

Works directly with the Slot Performance Team to install, maintain, and repair all Casino-related equipment.

Available Shift

* Grave Shift 10:00 PM - 6:30 AM

Supervisory Responsibilities:

* No Supervisory Responsibilities

Duties/Responsibilities:

* Performs maintenance and repair of slot machines, slot machine parts, and other gaming related equipment

* Responsible for installation, movement, and removal of gaming related equipment

* Perform all types of diagnostics and repairs to correct mechanical, electrical, and electronic failures to the board level. Read and identify components within schematics.

* Operate hand tools, electrical test equipment, and other equipment as needed.

* Perform slot machine RAM clears/key chip and set-up of options as needed.

* Respond to repair and troubleshooting requests from slot operations and other departments

* Communicates and coordinates activities with various departments, state agencies, and vendors.

* Maintains a constant awareness of services, promotions, and events offered by Rivers Casino Portsmouth and informs guests

* Maintain knowledge of and ensure full compliance of state or internal regulations

* Maintains proper gaming logs in order to comply with state or internal regulations

* Ensures the safety and security of all guests and team members

* Ability to work flexible shifts and days of the week, including holidays.

* All other duties as assigned

Knowledge, Skills, and Abilities:

* Excellent verbal and written communication skills.

* Proactive and independent with the ability to take initiative.

* Ability to communicate in English verbally and in written format with Team members and guests

* Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions and decimals

* Ability to successfully fulfill the pre-employment process

* A thorough knowledge of repair and maintenance procedures, slot machine installation, table games equipment repair, and maintenance.

* A thorough knowledge of casino management systems

* Ability to consistently work with hand tools and electrical equipment.

* Ability to operate a personal computer system.

* The ability to maintain discretion in handling confidential information.

* The ability to interpret and follow instructions from technical manuals.

Minimum Education and Experience Requirements:

* Must be 21 years of age or older

* High school diploma or equivalent

* 1-2 years of experience in maintenance or repair experience

Certifications, Licenses, and/or Registrations:

* Gaming license/registration as required by the Virginia Lottery.

Physical Requirements:

* Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust

* Ability to lift, carry, push, pull or move objects up to 25 pounds on a regular basis and up to 50 pounds occasionally, with assistance.

* Ability to use hands to handle or feel objects, tools, or controls, and reach with hands and arms.

* Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust