Job Details

Administrative Assistant

Portsmouth Public Works is seeking a dependable Administrative Assistant to support daily office operations. This position involves handling a high volume of incoming phone calls while providing professional customer service to residents, vendors, and staff.

Answer and route calls; take complaints and complete complaint forms

Direct complaints to the correct department or supervisor

Screen emails and handle requests appropriately

Assist the Recycling Coordinator with special projects

Use walkie-talkies and support communication across departments

Maintain records and perform general administrative tasks

Become familiar with city refuse rules and codes

Strong multitasking and organizational skills

Excellent phone etiquette and professional, courteous demeanor

Proficiency in Microsoft Office

Ability to work efficiently in a fast-paced environment