Job Details

Benefits

• Company parties
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Job Title

Two Maids of New Albany and Lyndon

Full-Time | Salary: $35,000$40,000

Availability: MondayFriday 7:30 AM - 5:30 PM

About the Role

Two Maids of New Albany is growing, and were looking for a strong, steady Office Manager to help lead our team and take great care of our customers.

This is a people-focused, fast-moving role. Youll talk with customers on the phone, support our cleaning teams, and help keep the office running smoothly. You dont need to be a salesperson, but you do need to speak clearly, guide conversations, and help move things toward a solution or next step.

Some days are busy. Some conversations are tough. The right person stays calm, thinks clearly, and knows how to support both team members and customers with professionalism and care.

What Youll Do

• Lead the office and support and field teams
• Communicate with customers by phone and email, setting expectations and resolving concerns
• Book cleans and follow up when needed
• Identify trends and customer needs, build a sales pipeline in accordance with goals
• Support business growth through relationships and community connections
• Track goals, schedules, supplies, expenses and performance metrics
• Supervise and lead staff, fostering a collaborative and motivated team environment
• Oversee daily office operations, including scheduling support, payroll accuracy, and systems
• May occasionally go into the field to train teams and assist with cleans

Why Youll Love It Here

• Salary position ($35k$40k)
• Flexible hours and a family-oriented culture
• Health, dental, vision, PTO offered
• Gas reimbursement and bonus opportunities
• Free snacks, office perks, recognition programs
• Quarterly team celebrations and performance growth opportunities

What Were Looking For

• Supervisory experience (5+ people, 1+ year)
• Comfortable speaking with customers and team members on the phone
• Strong communication, organization, and follow-through
• Strong computer skills and comfort using multiple programs and applications
• Experience with CRM and Payroll software is a plus
• Able to manage multiple priorities in a busy environment
• Reliable vehicle, valid drivers license, and insurance
• Ability to pass a background check
• High school diploma or GED

Who This Role Is Not For

This role may not be a good fit if you:

• Prefer quiet, low-pressure workdays
• Avoid phone calls or customer-facing conversations
• Feel uncomfortable handling team or customer concerns
• Become easily overwhelmed when things get busy

Our Office Manager is the calm, steady presence for both customers and the team. Confidence, emotional awareness, and clear communication matter most.

About Two Maids

Two Maids is one of Inc. Magazines fastest-growing cleaning companies. We reward performance, promote from within, and give back through Cleaning for a Reason, providing free cleanings to families undergoing cancer treatment.

Ready to lead, support a team, and help a growing business shine? Apply today.