Job Details

Office Assistant Senior

The purpose of this class within the organization is to perform a variety of complex/advanced clerical, administrative, and technical work involving the preparation and maintenance of office support activities, ranging from routine to complex duties. This job works under general supervision according to set procedures and may act as a lead worker.

Minimum Requirements

• Graduation from high school or successful completion of the GED.
• Requires a minimum of three (3) years of clerical or administrative experience.
• Requires the ability to efficiently use a computer and other office equipment to complete tasks. Requires good knowledge of office terminology, procedures, and equipment; working knowledge of Microsoft Office software; good understanding of business arithmetic and English.
• Requires the ability to: learn complex computer programs; maintain records and attention to detail; follow complex oral and written instructions, and establish and maintain effective working relationships with diverse populations.
• Must have effective oral and written communication and customer service skills.
• May require a functional knowledge of tools, materials, equipment, and supplies that are specific to an individual department or division. May be required to complete a skills-based assessment.
• May be required to possess and maintain a valid driver's license and maintain a satisfactory driving record based on the City of Hampton's criteria.
• Must successfully pass a background check before any offer of employment or promotion.

Additional Requirements

• Requires the ability to maintain confidentiality of all information; the ability to make sound independent judgments within the context of established departmental and City policies and procedures.
• Requires contact with other City departments, the general public, and other agencies.
• The incumbent may be considered "essential personnel" during City emergencies or at the direction of the City Manager, which may include long hours and unusual schedules.

Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring. Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement, and other benefits.

Benefits associated with permanent, full-time positions include:

• Sentara Health Medical Insurance
• OptumRx
• Delta Dental Insurance
• Anthem Blue View Vision
• FSA Reimbursement accounts
• Standard: Accident and Critical Illness
• Trust Mark Universal Life Insurance
• Legal Resources Plan
• Virginia 529
• Mission Square: 457 / Roth IRS / Roth 457 (b) IRA
• Employees begin accruing annual and sick leave immediately.
• Other forms of leave include: Maternity Leave, Parental Bonding Leave, Care for Sick Parent Leave, Birthday Leave, Personal day (available every quarter)
• The eleven paid holidays each year include: New Year's Day, Martin Luther King, Jr. Day, President's Day, Memorial Day, Juneteenth Day, Independence Day, Labor Day, Veterans' Day, Thanksgiving Day, Christmas Day, Employee's birthday
• A tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation. An after-tax retirement plan, Roth IRA, is offered through the ICMA Retirement Corporation.
• Group life insurance is offered through the VRS and the carrier is the Minnesota Life Insurance Company.
• Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through educational programs leading to a degree, skilled craft or trade training leading to a certificate or license and coursework to renew and update skills.
• Medical/Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.
• The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family.
• Direct deposit into most banks is a convenient finance feature. Savings bonds are available to the City's workforce.
• Employees are covered for Workers' Compensation where appropriate.