Job Details

Warehouse Operator I

The Warehouse Operator I is an entry-level position within the Area Fulfillment Center (AFC), responsible for supporting the distribution of Customer Premise Equipment (CPE) and non-CPE materials in a warehouse setting. This role involves a variety of tasks including receiving shipments, putting away inventory, fulfilling orders, and processing equipment returns.

Operators also transport equipment orders locally using company vehicles. In addition to handling physical inventory, the position includes inventory management duties such as cycle counting both CPE and materials, either at the warehouse or at designated partner locations. The Warehouse Operator I uses various software applications to complete these tasks and works under the guidance of AFC leadership and more experienced warehouse staff.

Travel: Local travel is required to deliver Cox equipment within the area.

Schedule: The standard work schedule is Monday through Friday, from 6:00 AM to 2:30 PM Eastern Time, though hours may vary based on business needs.

Primary Responsibilities and Essential Functions:

• Receiving and put away into assigned Bin/Row locations of CPE shipments and Material products from a Primary Distribution Center (PDC) or manufacturer.
• Fulfillment of CPE and Material orders to various boundary partners (Field Service Technicians, Installation Contractors, Solution Stores, 3rd Party Stores, etc.) as well as monitoring inventory levels and restocking appropriately.
• Utilizes Warehouse Management System (WMS) applications & scanners to perform warehouse functions.
• Processes CPE returns by utilizing WMS application to prepare CPE returns for shipment back to the PDC. Includes sorting, boxing, labeling, shrink wrapping & staging of CPE returns on pallets.
• Monitor and restock Quick Pick locations to maintain adequate inventory levels.
• Utilizes light warehouse equipment such as pallet jacks, hand trucks and carts.
• Displays necessary skills needed to safely operate heavy machinery such as forklifts and larger delivery vehicles, which are used to provide pickup, delivery, and loading/unloading of CPE, materials, equipment, and mail.
• May assist in daily cycle counts to audit physical and systemic accuracy of inventory at a warehouse or assigned to boundary partner.
• Performs other duties as requested

Qualifications:

Minimum:

• High School Diploma/GED
• Generally less than 2 years' experience in a related field
• Safe drivers needed; valid driver's license required
• Requires knowledge of basic computing skills (i.e. E-mail, Microsoft Office, etc.)
• Capability to develop aptitude for basic warehouse inventory management systems (CHAT, Oracle, ICOMS, etc.)
• Ability to learn how to operate warehouse equipment (pallet jack, stretch wrap machine, etc.)
• Frequently stands and walks, grasps with hands, reaches at waist. Physically push / pull pallets and carts that contain CPE and Materials: Constant
• Ability to lift 50 70 pounds to help manage warehouse inventory and transportation of orders: Constant
• Ability to carry and use warehouse tools and equipment, work outdoors and in extreme weather conditions, with varying wet and dry locations: Constant
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment: Constant
• Requisite ability to drive company vehicle, including a commercial motor vehicle (DOT physical required where applicable by state law): Frequent
• Computer literacy with an aptitude for learning warehouse management systems, communication products and associated items: Frequent
• Willingness to work a flexible schedule when assigned to the On Call rotation: Occasional

Preferred:

• At least 1 year experience operating 20-26 foot box trucks is strongly preferred.

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).