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Receptionist/File Room Clerk

  2025-11-24     City of Norfolk, VA     Norfolk,VA  
Description:

The Office of the Norfolk Commonwealth's Attorney is dedicated to the principles of public safety, equity, honesty, and fairness. We are seeking a reliable and detail-oriented Receptionist / File Room Clerk to join our team. This dual-role position is ideal for someone who enjoys providing excellent front desk service while keeping records and files organized behind the scenes.
Departmental Hiring Salary: $20.00 an hour
Work Hours: Monday to Friday, 1:00 pm to 5:00 pm, 20 hours per week
Essential functions include but are not limited to:
* Greet and assist visitors and staff in a professional manner
* Answer direct phone calls, take messages, and manage inquiries
* Maintain and organize physical and electronic filing systems
* Retrieve, file, and track documents as needed
* Perform general clerical duties including data entry, photocopying, and scanning
* Support office staff with administrative tasks as assigned
Requires a high school diploma or equivalent. The ideal candidate will be proficient in the use of Microsoft Office Suite, case management systems, and have a working knowledge of legal terminology, forms, and procedures. As a public face of this Office and of the justice system, people skills and a positive attitude are a must. Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.
No experience required.
Preferred Experience/Skills:
* Previous experience in reception, clerical, or office support preferred
* Strong organizational skills and attention to detail
* Excellent communication and interpersonal abilities
* Ability to multitask and manage time effectively
* Proficiency with Microsoft Office Suite (Word, Excel, Outlook) a plus
Work Location: 800 East City Hall Drive, Suite 600, Norfolk, VA 23510
Work Hours: Monday to Friday, 1:00 pm to 5:00 pm, 20 hours per week


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