Job Details

Receptionist / File Room Clerk

The Office of the Norfolk Commonwealth's Attorney is dedicated to the principles of public safety, equity, honesty, and fairness. We are seeking a reliable and detail-oriented Receptionist / File Room Clerk to join our team. This dual-role position is ideal for someone who enjoys providing excellent front desk service while keeping records and files organized behind the scenes.

Departmental hiring salary: $20.00 an hour. Work hours: Monday to Friday, 1:00 pm to 5:00 pm, 20 hours per week.

Essential functions include but are not limited to:

• Greet and assist visitors and staff in a professional manner
• Answer direct phone calls, take messages, and manage inquiries
• Maintain and organize physical and electronic filing systems
• Retrieve, file, and track documents as needed
• Perform general clerical duties including data entry, photocopying, and scanning
• Support office staff with administrative tasks as assigned

Requires a high school diploma or equivalent. The ideal candidate will be proficient in the use of Microsoft Office Suite, case management systems, and have a working knowledge of legal terminology, forms, and procedures. As a public face of this Office and of the justice system, people skills and a positive attitude are a must. Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency. No experience required. Preferred experience/skills:

• Previous experience in reception, clerical, or office support preferred
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal abilities
• Ability to multitask and manage time effectively
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) a plus

Work location: 800 East City Hall Drive, Suite 600, Norfolk, VA 23510. Work hours: Monday to Friday, 1:00 pm to 5:00 pm, 20 hours per week.