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Job Details

Claims Recovery Specialist

  2025-04-28     Dollar Tree     Chesapeake,VA  
Description:

Summary of Position (Job Purpose) - Major purpose and functions of the position. The Claims Recovery Analyst develops and submits requests for recovery on behalf of the business. While mostly focused on subrogation opportunities, this role provides overall claim submission support for the department. Principal Duties and Responsibilities - Primary responsibilities listed in order of importance u2022 Develop process for internal business units to report losses where recovery is needed and track the lifecycle of the claim; u2022 Manage the claim process for subrogated claims from start to finish by: analyzing notice of loss from internal departments (property management, logistics, real estate, fleet administration etc); evaluating all aspects of potential recovery and responsible parties; investigating cause(s) of loss; submitting subrogation notice, tender and lien documentation to preserve claims recovery rights; etc. u2022 Work with various internal business partners to secure insurance policies, leases, vendor agreements and other contracts for coverage issues and risk transfer opportunities; u2022 Negotiate claim closure and settlements with responsible third-parties to maximize recovery and resolve claim; u2022 Maintain a reliable log of claim activity which provides tracking and recovery measurement analytics with Finance for monthly reconciliation purposes; u2022 Responsible for presenting claims recovery updates, providing claims details and representing risk management at reconciliation meetings; u2022 Supports internal business units with claims solutions after catastrophic losses; u2022 Provide regular reports to Director, Risk Management and VP, Risk Management on status of claims and recovery efforts. u2022 Special projects assigned by Risk Management leaders. Minimum Requirements/Qualifications - Summary of knowledge, experience and education required. u2022 Motivated problem-solver/solution-seeker with strong attention to detail while handling multiple tasks and meeting deadlines including tracking regular follow up as required to meet goals and objectives. u2022 Team player with ability to work in fast paced environment with a positive attitude. u2022 Analytical skills required in order to assemble and interpret claims, metrics and loss data, and produce regular reports showing status of cases and trends. u2022 Proficient in software applications, including Excel and Word, as well as other databases, systems and software programs that are commonly utilized in claims management. u2022 Ability to interpret and analyze investigative, medical, legal and other reports to support claims submissions. u2022 4+ years of related claims/recovery experience u2022 Experience with insurance carrier, third party administrator or insurance broker or experience in analyst role in similar operating environment. u2022 Excellent oral and written communications, including presentation skills. u2022 Excellent interpersonal and time management skills as well as a high degree of sound judgment, discretion, and initiative. Desired Qualifications - Desired but not required. u2022 Bacheloru2019s Degree u2022 Professional Insurance or Claims Designation u2013 SCLA, AIC, ARM, CPCU, etc. u2022 Experience handling property, general liability and/or workers compensation claims


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