Job Details

Location:

Assistant General Manager in Woodbridge, VA at Books-A-Million, Inc. **Location:**

**Experience:**

Not Specified **Job Description**

Job Description: The Assistant General Manager manages the day to day operation of the store as Manager On-Duty in conjunction with the management team to maximize sales and customer service. The Assistant General Manager may also be responsible for one of the following categories: book, buyback, or media.

**Roles and Responsibilities**

* Maximizes profits and customer service by leading assigned category team and operating the store in adherence with all Company policy and guidelines

* Operates the store as the Manager On-Duty in conjunction with the management team.

* Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.

* Maintains category merchandising and cleanliness and ensures operational efficiency.

* Trains and develops Associates and Leads within category and facilitates cross training for further development.

* Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings.

* Consults with the General Manager on associate performance

* Perform other duties as assigned.

**Job Requirements**

**Core Competencies**

* Interpersonal Skills

* Team Management and Development

* Action Orientation

**Qualifications and Education Requirements**

* 21 years of age or older

* High school diploma or equivalent, some college preferred

* Previous experience in a supervisor role

* Successful completion of all required background screenings

**Preferred Skills**

* Computer and cash register skills

**Physical and Environmental Requirements**

* Must be able to stand and walk for extended periods of time.

* Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.

* Must be able to lift or team lift objects up to 50 lbs., with or without assistance.

* Must be able to communicate using speech, sight, and sound with or without assistive device.

* Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job.